RIZE MUNICIPALITY’S AKOS PROJECT INCREASED CITIZEN SATISFACTION

The barriers about the access to information will be removed by this project that we conduct with people oriented service concept.


Mayor Reşat KASAP, who emphasised the significance of the communication between the municipality and citizens, stated that the municipal officials and employees listen to the problems, demands and complaints of the citizen onsite.

The barriers about the access to information will be removed by this project that we conduct with people oriented service concept.

With the AKOS (Intelligent City Automation System) project, Rize Municipality has started to develop smart solutions by modernizing the technological infrastructure, determining the needs, expectations and economic conditions of the city, and collecting every information within a single city database.

Mayor KASAP stated; “We attach importance to gather with our citizens and listen their demands or complaints by themselves. This is quite beneficial about determination of the problems. Inconveniences within the city are always remain on our agenda, and our technical team is at our citizens’ service 7/24. Satisfaction of citizens of Rize is our priority target.”

AN INSTANCE OF SMART MUNICIPALISM

Mayor KASAP indicated; “We carry out the required work on bringing a smart structure to Rize Municipality. Today, our citizens can benefit do their daily transactions with our Smart City Service (AKOS), KIOSK and Mobile Citizen applications.”

Date: 17.08.2015 10:22:02

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